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Please note that starting from March 1 2023 we are required to charge GST (Registration No: 201727751R)

GE Air Conditioner Troubleshooting Guide

Troubleshooting Guides

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Whether you have a GE window air conditioner, a split type air conditioner, or a smart air conditioning system, the General Electric brand of AC units are renowned for their durability, as well as low maintenance. However, despite their standard features, the GE line of air conditioners can still come into problems. Here's how to fix them:

Problem Possible Causes Solutions
Air Conditioner Won't Turn On Issues with the Power Supply; Faulty compressor Contact an HVAC technician or a licensed electrician.
GE Window Air Conditioner is Dripping Water Improper installation Reinstallation by reputable technicians
GE Air Conditioner Wifi Connection is Faulty Poor wifi connectivity; Improper installation Restart the AC, and reconnect to the wifi
GE Air Conditioner Buttons are Not Working Miscommunication; Remote batteries have died Replace batteries, and directly point the remote to the AC for better connection

Common Problems with the GE Air Conditioners

#1 Air Conditioner Won't Turn On

If your GE air conditioner won't turn on, the first thing you need to check is the power supply. Is the air conditioner plugged in? Is there a power outage in your area, or a tripped circuit breaker around the house? These most likely contribute to the problem.

Once you've determined your electronic control board is fine, you can focus your attention to your GE air conditioner. You may have a faulty compressor, a faulty control board, or a frayed power cord that needs fixing. Contact us at Luce Aircon when dealing with any issues regarding the power supply, or the internal components of your AC unit.

#2 GE Window Air Conditioner is Dripping Water

A GE window air conditioner that is leaking or dripping water indoors may be a sign of improper installation. GE window air conditioners should be installed with the outdoor unit slightly tilted down for condensation to drip outside, not indoors. Your GE window air conditioner might have been installed tipping indoors, which can be fixed with reinstallation.

#3 GE Air Conditioner Wifi Connection is Faulty

For Smart Air Conditioners under the GE line, the units may rely on wifi connections to connect with your phone. In this case, a faulty wifi connection may be due to poor wifi connectivity in your area, or improper installation when connecting the GE air conditioners to your wifi.

Reconnect your air conditioning system to your preferred wifi, and check if your wifi connection is down. Fixing these issues will most likely solve the problem with your air conditioner. You may also try resetting your AC unit by pressing the reset button, or turning your unit off, then waiting 5 minutes before powering it back on.

#4 GE Air Conditioner Buttons are Not Working

If the buttons on the control panel of your air conditioner don't seem to be working, it is most likely due to a misconnection between the control panel and the AC unit. This is often the case with a GE window unit, centralized AC, or mini split type with a remote control.

Check if the remote batteries have died, and replace as necessary. See whether this solves the issues with your remote control button press. You should hear a GE air conditioner beeping noise when you press buttons, which indicates an established connection between your unit and the remote control.

How to Reset Your GE Air Conditioner

Reset Point: Power Cord

To reset your GE air conditioner, simply unplug the power cord from the wall socket, and wait for 2-3 minutes. Plug the power cord back in, and power on your air conditioner to reset it. Doing this will help clear some issues with the internal components, but will not fix any issues with a dirty AC unit or faulty parts.

GE Air Conditioners Troubleshooting Guide

#1 Clean Your Air Conditioner

Cleaning your air conditioner will solve most of the common AC problems such as frozen coils, dripping water, or poor air circulation due to a dirty air filter. Clean dirty filters under cold, running water, and scrub well with soap. Clean dirty coils with a vacuum cleaner, a small brush, and some compressed air.

Allow these components to dry before placing the air filters back into the HVAC system. Giving your air conditioner a quick but thorough clean may solve most common AC issues, especially with your GE window air conditioner, which accumulates dust easily.

#2 Reinstall Your Air Conditioner

If you have problems with leaking water, condensation, or an AC unit not blowing cold air, have your unit reinstalled - particularly if you have a GE window air conditioner. Our licensed technicians will be able to properly install your air conditioner, while checking for any weak points or signs of compressor overload as well to fix any issues.

#3 Check Your Owner's Manual

Your owner's manual is the ultimate guide for you to troubleshoot your air conditioner, so it is best to refer to your manual for a full list of error codes, as well as solutions for your GE unit. If all else fails, contact us at Luce Aircon for an accurate diagnosis, and thorough repairs of your air conditioner!

Common Error Codes

Error Code Meaning
E0 Water is not pumped out while the unit is running under the Pump Mode.
E1 Electronic control board function error.
E4 Water bucket is full or defective bucket float switch.
E8 Overload malfunction error.
88 When power is connected to the unit, “88” will be displayed, this is normal.
Cool LED Light Flashing Evaporator coils are freezing up.
LED Light Flashing Red Indicator to clean the filter.

*See our full list of error codes for GE air conditioners here.

Maintaining Your GE Air Conditioners

At Luce Aircon, we tackle the aircon cleaning, repair, and maintenance for you so you can keep enjoying the cool breeze from your AC unit! Our experienced technicians are knowledgeable in various air conditioner types, models, and brands across Singapore, so you can be sure we'll get your unit up and running again in no time!

Check out our article on Sharp portable aircon troubleshooting!

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This article is written by our passionate staff writers who seek to share our knowledge from our business

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